I just pulled down a copy of a customers live site to correct some plugin issues and set up a demo site on our local dev server, but I cannot get into the administration panel of the site due to a broken captcha (the captcha image does not display, so entering it correctly is pretty much impossible).
I do however have access to the codebase and the database, so if I can toggle this off somewhere, remove something from config.xml or comment out a line to temporarily shut it off until I can get in and disable it correctly, that would be perfect, because I only really have about ten minutes of work to do in the backend.
This issue is due to a missing resource, probably due to some DNS setting somewhere that doesn't match up with the URL on our dev server, though I don't know exactly where. The customer is running Magento EE v.1.13.0.2 if that is relevant. Thanks in advance.